Owner Involvement. – Every step of the way you are dealing with the owners. Only owners answer the phone. An owner will be at every job from start to finish. We do not just show up for a few minutes to check on things and leave. We are there every day. It is that way today and will be that way tomorrow.
Wood Floors Is All We Do. – If you want ceramic tile, carpet, linoleum … work done, we can recommend other professionals that we would hire for our own homes. We are dedicated to our passion, wood floors.
Customer Satisfaction. – Our job is not finished until we have meet or exceeded your expectations. We are confident in achieving this because of our skill and knowledge and we treat every job as if it were our own home.
Dust Containment. – Anytime you are sanding there is dust, so there is no such thing as dust free. We use our dust containment system, all HEPA certified, on every job, which is almost dust free. Many contractors will have an upcharge for using their vacuums. We care about your health, our health and the cleanliness of your home so dust containment is included in our standard pricing.
Continuing Education. – We know a lot, but we do not know it all. We read, listen, watch, take classes and tests to continuously improve our knowledge and to keep up with new products and equipment in our industry. We are members of the NWFA going through their various certification training program to achieve Master Craftsman and Inspector status.
Fully Licensed and Insured. – We carry insurance for General Liability, Automobile and Worker’s Compensation. If you wish to have a copy for your records let me know and my insurance company will email it to you. For your protection, you should ask every contractor for a copy of their certificate, no matter how small the job is.
Free Cleaning Kit. – To get you started with the right cleaning products, for every new floor or recoat that we do, we leave a free cleaning kit that we recommend. While eventually you will have to replace the cleaner and microfiber mop, you will not have to use another product on your floor again.
Free Estimates In Our Service Area.
References Available Upon Request.